Privacy Policy

Clean Truck Check Tester (“we”, “us”, “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1. Information We Collect

When you submit a request through our online form or contact us by phone, we may collect the following:

• Contact information — your name, phone number, email address, and service address
• Vehicle information — truck make, model year, vehicle identification details, and number of trucks
• Service details — preferred date and time for testing, special notes you provide
• Communication records — any messages, calls, or other correspondence between you and our dispatch team

2. How We Use Your Information

We use the information you provide solely to:

• Schedule, confirm, and perform the Clean Truck Check testing service you requested
• Communicate with you about your appointment, results, or follow-up questions
• Submit test results to CARB (California Air Resources Board) as required for compliance
• Keep records of completed services as required by law and CARB regulations
• Respond to your inquiries and provide customer support

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We share your information only in the following limited circumstances:

• With CARB — Test results and required vehicle information are submitted to the California Air Resources Board as required for Clean Truck Check program compliance.
• With service providers — Trusted third-party services that help us operate our business (for example, secure messaging services for our dispatch team) may receive limited information, and only as needed to perform their function.
• If required by law — We may disclose information when required to do so by a subpoena, court order, or other legal process, or to protect the safety of any person.

4. How We Protect Your Information

We use reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, or loss:

• Form submissions are transmitted over encrypted (HTTPS) connections
• Customer requests are routed to a secure private dispatch channel — not stored in publicly accessible locations
• Access to customer information is limited to authorized personnel only

No method of internet transmission or electronic storage is 100% secure, but we work to use industry-standard protections.

5. How Long We Keep Your Information

We retain your information for as long as needed to provide the requested service, comply with our legal obligations under CARB and other applicable regulations, resolve disputes, and enforce our agreements. Once the information is no longer needed, we securely dispose of it.

6. Your Rights and Choices

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct any information that is inaccurate or out of date
• Ask us to delete your personal information, subject to legal record-keeping requirements
• Opt out of any future communications from us (other than service-related messages)

To exercise any of these rights, contact us using the information below.

7. Cookies and Website Analytics

Our website uses minimal technical cookies necessary for the site to function properly (for example, remembering your form input while you complete it). We do not currently use third-party advertising cookies or share visitor data with ad networks. If we add analytics in the future, this policy will be updated.

8. Children’s Privacy

Our services are for commercial vehicle operators and businesses. We do not knowingly collect personal information from anyone under the age of 18. If you believe a minor has submitted information to us, please contact us so we can delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the new version on this page and update the “Last updated” date at the top. We encourage you to review this page periodically.